In order to apply for and use our Services, Users provide name, email address, phone number, physical address, gender, date of birth, school, test scores, course information, and other academic history. You may voluntarily provide additional personal information, or we may ask for additional personal information, in connection with the purchase and use of Services.
In some cases, users will purchase access to the Services by entering a credit card or PayPal information. Academy may arrange for the collection of financial information such as your payment method (valid credit card number, type, expiration date or other financial information).
The Services may contain collaboration tools to allow for communications between the instructor and student, and between students. These tools may enable users to see other users' personal information including account/student name, and other information. Any additional personal information that you communicate with other users of the Services through collaboration or communication tools is your own choice and the privacy of such information cannot be guaranteed. Information shared through collaboration tools should be considered public information.
We may also allow cookies to be placed on your computer by a third party for the purpose of website analytics. This allows a third party to collect data about your use of our Sites; however, no personally identifiable information is collected. We don't share the data that this third party collects with anyone besides this third party, and the third party is required (under its contract with us) to not share the data it collects with anyone other than us (except as may be required by law). We use the data that is collected in the following ways:
- to report, in aggregate, how our visitors find and use our Sites;
- to understand overall visitor behavior; and
- to inform how we update and improve our Sites.
Academy also gathers information about its users collectively and automatically logs IP addresses, session sources, and other data that track access to the Site. We analyze these logs to better understand aggregate behavior and to monitor Services performance. The logs are analyzed to ascertain the overall aggregate trends they reveal about our users, but not as a means of tracking the behavior of individual users outside our site. This information is used for the purposes of maintaining and improving the Services, and expanding its capabilities.
Use and Disclosure of Collected Information
Academy will use your personal information to provide the Services to you, alert you of new Services features and enhancements, respond to your support issues, and/or notify you of upgrade opportunities, promotions, and special offers. You agree that we may communicate with you via email and other electronic communication tools for any purpose relating to the Site or the Services.
We will share payment information with our credit card payment processor. We will store all of this information on our server, except for your credit card information; however, the credit card information may be retained by our credit card processor for the purpose of processing additional transactions, refunds, and/or chargebacks. We will not use this information for any purpose other than to process your purchase, and will not share this information with any other third party, except as described above or as may be required by law.
We may access and copy student information for the purposes of backup, internal maintenance, improvement of the Services, and technical support. We take the utmost efforts to not divulge student information to unauthorized individuals. We strive to ascertain whether authorized persons are able to access the information correctly and to inform these authorized persons how to access the information.
Academy may aggregate information to enhance our Services, perform educational research, and to develop new Services. We may disclose aggregated and statistical information to third parties that does not identify a specific user.
Academy may also disclose personal information:
- When we have your permission to do so; or
- To AoPS; or
- To companies other than AoPS who work for Academy to provide one or more parts of the Services or that provide related administrative functions (such as support Services, web analytics, and fraud detection). These third parties may have access to your personal information; if they do, this access is only so that they may perform these tasks on our behalf and they are obligated not to disclose or use it for any other purpose; or
We provide you the opportunity to opt-out of receiving certain communications from us, by contacting customer support. In addition, all marketing e-mails from Academy will provide you with the opportunity to unsubscribe from future marketing mailings. Even if you opt out of such mailings, however, we reserve the right to send you e-mail and other communications to disclose maintenance and other service-related issues.
Access to Account
If you are a registered user of the Services, you can change your account information through the account profile component of the Services. You may need to supply certain information so that we can try to verify that you have authority to modify this information.
The Site and Services may contain links and/or other connections to other sites, web services, and information. We have no responsibility for the privacy practices of other web sites and services.
The fact that we may link to a website or present an advertisement is not an endorsement, authorization or representation of our affiliation with that third party, nor is it an endorsement of their privacy or information security policies or practices. We do not exercise control over third party websites or services. These other websites or services may place their own cookies or other files on your computer, collect data or solicit personal information from you. Other websites and services follow different rules regarding the use or disclosure of the personal information you submit to them. We encourage you to read the privacy policies or statements of the other websites you visit and services you use.
We intend to protect your privacy to the fullest extent possible as described in this policy while also fulfilling our responsibility to uphold all applicable laws and regulations. Due to potential legal requirements and other possible circumstances, we cannot ensure that all of your private communications and other personally identifiable information will never be disclosed or accessed in ways not otherwise described in this policy. We may be compelled under law to disclose information to government or third parties under certain circumstances or third parties may unlawfully intercept or access transmissions or private communications. Further, we can, and you hereby authorize us to, disclose any information to law enforcement or other government officials that we, in our sole discretion, believe necessary or appropriate in compliance with the law and/or government requests.
Children under 13
We have implemented reasonable and industry standard security measures in connection with the Services to help protect against the loss, misuse, and alteration of the personal information under our control. Additionally, Academy takes reasonable steps to ensure that our third-party business partners, including our hosting partners, provide sufficient protection for personal information.
You acknowledge that no method of transmission over the Internet, or method of storage, is 100% secure, and that we cannot guarantee absolute security. If you have any questions about security on our Site and Services, you may contact us. We will promptly make any legally required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored "personal data" (as defined in applicable state laws on security breach notification) to you via email or conspicuous posting on the Site.
High Performance Learning, LLC dba AoPS Academy
6406 McCrimmon Pkwy
Effective Date: April 22, 2016